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Post by Lt. Broccoli on Sept 8, 2016 9:05:47 GMT -5
My laptop stopped recognizing my wireless printer. I thought I should try uninstalling and reinstalling the printer...but then when I tried reinstalling, the laptop doesn't see any wireless printers at all. The printer is online and attached to the network, everything seems to be fine there. How can I get the computer to search for/recognize/add a printer?
The computer is a Macbook (running Mavericks). The printer drivers are up to date. I will have to check what the printer is but it is some sort of HP.
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Post by Logoboros on Sept 8, 2016 12:05:29 GMT -5
Maybe there's some kind of IP address conflict somewhere on your home network that's interfering with the computer recognizing the printer? I've had that happen, especially with a mix of always-on devices and other regularly joining and dropping from the network.
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heroboy
AV Clubber
I must succeed!
Posts: 1,185
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Post by heroboy on Sept 8, 2016 12:38:16 GMT -5
You might be able to add it directly under the printer setup by just inputting the IP Address. Can you get your printer to tell you what its IP address is?
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Baron von Costume
TI Forumite
Like an iron maiden made of pillows... the punishment is decadence!
Posts: 4,683
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Post by Baron von Costume on Sept 8, 2016 14:15:46 GMT -5
Maybe there's some kind of IP address conflict somewhere on your home network that's interfering with the computer recognizing the printer? I've had that happen, especially with a mix of always-on devices and other regularly joining and dropping from the network. Yeah I'd log into your router or whatnot and see if there's a conflict and/or reset if necessary.
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Post by Lt. Broccoli on Sept 8, 2016 20:06:30 GMT -5
My printer can indeed tell me its IP address - I used that to force the computer to search for a printer, and it worked. So simple! I never even thought of that. It must have gotten messed up when we moved the wireless router to a new spot in the house.
Thanks!
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